Case Study: Epic Analyst Mentorship Program

In this case study you will learn how a large 17-hospital health system partnered with Oakwolf Group to build a structured Epic mentoring and skill-development program.

The objectives addressed in this case study include:

• Reducing analyst ramp-up time for new Epic team members
• Increasing skill proficiency across 19 competency domains
• Boosting analyst confidence to independently resolve tickets
• Ensuring long-term, sustainable team performance

Oakwolf Group is a leading provider of Healthcare IT services and solutions. Oakwolf partners with healthcare organizations across the US in leveraging people, processes, and technology to enhance the quality and accessibility of patient care.