Post-Go-Live Success Requires Operational Discipline

Revenue recovery and workflow stabilization depend on more than training alone.

In this discussion, Oliver Galicki examines how organizations can monitor performance and respond quickly after activation — and how Memorial Hermann achieved mid-to-high 90% revenue normalcy within months, avoiding the prolonged financial disruption many large-scale activations experience.

You’ll Learn How To:

• Align training with real revenue cycle workflows
• Establish charge reconciliation ownership at the campus level
• Use early post-go-live data to identify gaps quickly
• Maintain focus through extended stabilization cycles

Stabilization is a long-term operational effort. Organizations that combine strong training with disciplined financial monitoring recover performance faster and sustain gains.